Terms & Conditions


Please Read Carefully.

Spartex (“us”, “we”, or “our”) operates the Spartexpc.com website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at spartexpc.com.

Returns/Refunds

Products returned for refund must be received within 14 days of invoice date and a 15% restocking fee will apply. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

All returned items must be in like-new or as received condition with all related parts including screws, manuals, etc. If you have lost, thrown away, scratched, or opened sealed boxes or bags – a higher restocking fee may apply upwards of 50%.

If a customer is misleading about the defect and evidence of incorrect install/use or tampering has occurred, the return my denied and a higher restock fee may be assessed or the return may be completely denied. A qualified Spartex technician will test each returned product for defects.

Spartex will not assess a restocking fee for defective products.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Returns will not be accepted without an RMA number provided from [email protected]

Shipping Policy:

Return Shipping
Customers are responsible for ALL return shipping charges on merchandise for any reason. Unless otherwise noted, shipping on products and returns is non-refundable, and returning a product comes at the expense of the customer. The customer will be responsible for paying the return shipping of the products/orders back to Spartex. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Please ship using a carrier that provides a tracking number, insurance, and proof of delivery. Spartex is not responsible for return items lost by the carrier. Valid proof of delivery must include the receipt signature of an authorized Spartex employee.

Erroneous Shipments
In the event an incorrect item is shipped in your order, the correct item/replacement will be shipped using the same method as the original order.

Damaged Items:  All packages are fully insured at no additional charge.

If you receive a damaged package, you must notify us within 48 hours of receipt. Sending back damaged merchandise voids the shipping insurance and no credit will be given. Damaged packages must be held for five days with original packaging for carrier inspection.

Shipment Refusal
If a shipped order is refused or returned undelivered there will be a mandatory 20% restocking fee, a $10.00 Service Fee, and no refund on the shipping cost.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

  • Name
  • Email address
  • Telephone number
  • Address

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.